Fatma, Rafat. “Review Paper-Theoretical Foundations of Employee Retention of BPO’s: Exploring Key Antecedents”. International Journal of Business, Technology and Organizational Behavior (IJBTOB) 6, no. 1 (February 28, 2026): 66–77. Accessed July 12, 2026. https://www.ijbtob.org/index.php/ijbtob/article/view/309.