FATMA, Rafat. Review paper-Theoretical Foundations of Employee Retention of BPO’s: Exploring Key Antecedents. International Journal of Business, Technology and Organizational Behavior (IJBTOB), [S. l.], v. 6, n. 1, p. 66–77, 2026. DOI: 10.53363/ijbtob.v6i1.309. Disponível em: https://www.ijbtob.org/index.php/ijbtob/article/view/309. Acesso em: 12 jul. 2026.